PinGlass+ Factory Seconds

Order Cancellations and Refunds

Refunds due to customer-requested order cancellations are subject to 3.5% processing fees.

Delivery

All orders are shipped via UPS, with rates depending on the quantity of products order and the resulting package size(s) and weight(s).

We unfortunately do not provide international shipping at this time, but we are making our products available to resellers around the world.  If you’re interested in purchasing PinGlass products outside of the United States, please have your preferred local pinball parts supplier contact us at [email protected] for distribution options.

Damage Claims and Return Policy

At PinGlass, we are committed to providing our customers with high-quality products, including those containing glass and glass cleaning solutions. Our reputation depends on it, and we take pride in the care and attention we give to every order. We meticulously inspect each item before it leaves our warehouse to ensure it meets our stringent quality standards and arrives to you in perfect condition.

Before ordering, please read through the full details of our Damage Claims and Return Policy page.